1. General Information
What is Vico Bianco?
Vico Bianco is a charming B&B with a swimming pool located in Ostuni. It features spacious and welcoming rooms and suites, each thoughtfully designed with comfort in mind. The interiors have been meticulously restored by skilled local stone artisans, blending character with the ancestral concept of a sanctuary for both body and soul.
Where is Vico Bianco located?
You can find us at Via Ferruccio, 2 – 72017 Ostuni, Puglia (Italy).
What is Raro Rooms Collection?
Raro Rooms Collection is a real estate agency based in Ostuni.
Through the Raro Villas brand, it designs unique and unforgettable travel experiences, giving the possibility to choose between various structures such as trulli, and a selection of sea view villas, most with private pools, carefully selected by the team specialized in the sector.
What amenities does Vico Bianco offer?
Vico Bianco offers a wide range of facilities, including:
- Breakfast Room: Equipped with Wi-Fi, an Italian coffee maker, and a Hi-Fi stereo system. This room opens onto a terrace, allowing guests to enjoy breakfast outdoors while taking in the unique atmosphere and views of Ostuni.
- Dining Room: A 29 m² space with air conditioning, Wi-Fi, CO₂ and smoke detectors, Hi-Fi stereo system, and TV. It features five dining tables for up to 10 guests and is directly connected to the terrace for a convivial dining experience.
- Terraces: The structure boasts two main terraces:
- First Terrace (First Floor): Furnished with outdoor seating, Wi-Fi, and Hi-Fi system, with six dining tables that each seat up to four people.
- Second Terrace (Second Floor): Designed for relaxation and leisure, it features outdoor furniture, Wi-Fi, a Hi-Fi system, six sun loungers, and a dining table for four. The highlight is an outdoor heated whirlpool tub (2.15 m x 4.23 m), open year-round and heated in winter for maximum guest comfort.
Are additional services such as laundry, car rental, or transport available on request?
Yes, Vico Bianco offers a range of extra services upon request, including:
- Laundry and dry cleaning: Available upon request.
- Transport services, such as car rentals and airport transfers (fees may apply)
- Tourist support, with staff available to arrange tours, excursions, and outdoor activities (cycling, horseback riding, diving, etc.)
What attractions, restaurants, or points of interest are nearby?
Vico Bianco’s central location in Ostuni makes it easy to explore the local area:
- Beaches: Nearby beach clubs with bars and restaurants, such as Lido Bosco Verde and Flower Beach Club.
- Bars and nightlife: Enjoy Ostuni’s vibrant nightlife at places like Temple Bar Public House or Chapeau Lounge Bar.
- Cultural sites: Ostuni is rich in history and culture, offering museums, churches, and landmarks such as the Old Town, Masseria Brancati, and Palazzo Roma.
2. Reservations
How can I book a stay?
Reservations can be made directly through our website by selecting your desired dates and following the instructions.
What payment methods are accepted?
We accept major credit cards and bank transfers. Full details are provided during the booking process.
Can I modify or cancel a reservation?
Modification and cancellation policies vary depending on the selected rate. Please check the terms at the time of booking.
Do you offer discounted rates or special promotions?
We occasionally offer special promotions. Please check our website or subscribe to our newsletter for the latest offers.
3. Check-In and Check-Out
Standard check-in: From 3:00 PM
Standard check-out: By 10:00 AM
We kindly ask guests to respect these times to allow proper room preparation. Early check-in or late check-out may be available upon request and subject to availability (fees may apply).
Is early check-in or late check-out possible?
Early check-in or late check-out are subject to availability and may incur additional charges. Please contact the front desk for more information.
What is Self Check in and Smart Access?
Self Check in is when a guest checks in independently, often via a code, app, or instructions sent in advance.
Smart Access is intelligent access to the facility, for example via keypad, smartphone or electronic locks, without the need for physical keys.
How does smart access work and which devices are compatible?
Smart access allows you to open the room door with your smartphone or by entering a code into an electronic keypad. The system is designed to be intuitive and secure, compatible with both Android and iOS devices; alternatively, if you prefer the code, a unique access code is provided. This technology also allows real-time control and, if necessary, rapid assistance.
What should I do if I encounter problems with self check-in or smart access?
If you encounter difficulties during the procedure (for example, if the code does not work or the smartphone does not connect correctly to the system), the solution is to immediately contact the dedicated support service. Vico Bianco provides a support channel, available by telephone, which will guide you in resolving the problem and, if necessary, provide alternative instructions for accessing the room.
4. Rooms and Accommodations
What types of rooms are available?
Vico Bianco offers 8 uniquely designed rooms with modern comforts:
Vico Bixio Deluxe - 1: Double room with private bathroom
Vico Quaranta Deluxe - 2: Double room with private bathroom
Vico Castello Deluxe - 3: Double room with private bathroom
Porta San Demetrio Junior Suite - 4: Junior suite with double bed and private bathroom
La Terra Junior Suite with Terrace - 5: Junior suite with private terrace
Room Romantic Grotta dei Millenari - 6: Double room with private bathroom and independent access
Room Romantic Grotta Sant'Oronzo - 7: Double room with private bathroom and independent access
Room Romantic Grotta d'Agnano - 8: Double room with private bathroom and independent access
Do the rooms have private bathrooms?
Yes, all rooms have private bathrooms with either a shower or a bathtub, depending on the room.
What are the features and amenities of the rooms?
Each room combines the authenticity of Apulian tradition with modern comfort:
- Architecture and furniture: Built with authentic Lecce stone, vaulted ceilings, and traditional details
- Technology: Air conditioning, heating, flat-screen TV, free Wi-Fi, and mini fridge
- Bathrooms: Equipped with a shower or jacuzzi tub, complimentary toiletries, hairdryer, and in some cases, a private sauna or spa bath
- Additional amenities: In-room safe, private terraces, or living areas in selected units
Does the property have common areas like terraces, lounges, or a pool?
Yes, Vico Bianco features several communal spaces:
- Main Entrance Area: 30 m² space with A/C, free Wi-Fi, CO₂ and smoke detectors, Hi-Fi stereo system, and satellite TV
- Breakfast Room: Opens onto a terrace, perfect for morning meals
- Dining Room: 29 m² with modern comforts and direct terrace access
- Two main terraces:
- First Floor Terrace: Outdoor seating and dining for up to 24 guests
- Second Floor Terrace: Lounge area with sunbeds, Wi-Fi, Hi-Fi system, and an outdoor heated whirlpool tub (2.15 m x 4.23 m), open year-round
Are there accessible rooms for guests with reduced mobility?
Yes, accessible rooms are available. Please contact our staff for specific needs.
5. Additional Services
What services are included in the stay?
Included amenities:
- Outdoor pool access
- Free Wi-Fi in all areas
- Coffee station
- Raro Rooms Collection toiletries (soap, shower gel, shampoo, conditioner, slippers, hairdryer)
Is breakfast included in the booking?
Breakfast is not included and can be added for €10 per person. Available daily from 8:00 AM to 10:00 AM.
What services are not included?
- Baby cots: Available at an additional cost of €45 per stay.
- Extra beds for children: €100 per stay.
- Extra services on request: laundry, additional linens, pool towel rental, late check-out
- Public parking
- Late check-out (until 12:00 PM): €35
- Laundry Services:
Ironing:
Skirt/Pants: €8.00
Jacket: €8.00
Wash & Iron:
Handkerchief: €1.50
Jacket: €8.00
Socks/Underwear: €3.00
Bra: €3.00
Tank top: €4.00
Pajamas: €10.00
T-shirt: €8.00
Shirt: €8.00
Sweater: €8.00
Tracksuit: €12.00
Skirt/Pants: €12.00
Dry cleaning (subject to external service availability):
Jacket: €12.00
Skirt/Pants: €12.00
Men’s Suit: €19.00
Women’s Dress: €18.00
Shirt: €11.00
Tie: €5.00
Sweater: €9.00
Prices are in Euros, VAT included, and subject to change without notice.
Is there an extra cost to use the pool?
No, pool access is included in the stay.
Do you offer lunch or dinner services?
Only breakfast is served. We’ll be happy to recommend nearby restaurants for other meals.
Do you offer shuttle or transport services?
Shuttle and transfer services can be arranged upon request for an additional fee.
6. Safety and Privacy
What safety measures are in place?
Guest safety is ensured through:
- Security systems: In-room safes, smoke detectors in common areas, and security cameras in some zones
- Controlled access: Secure online check-in and access via smart locks or unique codes
- Cleaning protocols: Regular hygiene and disinfection procedures for all areas
7. Policies
Are pets allowed?
Unfortunately, pets are not permitted on the property.
Do you offer packages or special rates for long stays?
Yes, we offer special rates for extended stays. Please contact the reception for availability and pricing.
8. Contact
Is there a 24/7 support service?
While there is no traditional on-site reception, Vico Bianco offers 24/7 assistance via phone and digital channels, ensuring prompt support for technical issues or emergencies.ù
Where can I find the Directory Room with all the information about the B&B?
Our digital Directory Room is available online and includes all the useful information for your stay: opening hours, services, local recommendations, rules of the structure and much more.
You can find it here!
How can I contact Vico Bianco for further information or special requests?
Phone: +39 08311882027
Email: info@vicobianco.com
Address: Via Ferruccio, 2 – 2017 Ostuni, Puglia (Italy)